Terms & Conditions

Welcome to Emmastride Logistics. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Us

Emmastride Logistics is an international trade and logistics company providing
import and export services, sea freight, road transportation, warehousing, customs
clearance, and related logistics solutions.

2. Acceptance of Terms

By accessing this website, requesting our services, or engaging in business with us, you agree to these Terms & Conditions and all applicable laws and regulations.

3. Our Services

Our services may include:

Import & Export
Sea Freight
Road Transportation
Warehousing
Customs Clearance
Logistics Consulting
International Trade Support

All services are subject to availability and applicable laws.

4. Customer Responsibilities

Customers agree to:

Provide accurate and complete shipment information. • Ensure all goods comply with Nigerian and international laws.
Submit all required shipping and customs documentation.
Pay all agreed service charges on time.
Package goods appropriately for transportation.

Customers are responsible for any losses or delays resulting from inaccurate information or incomplete documentation.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Shipping and logistics partners.
Customs authorities and government agencies where required.
Payment service providers.
Technology providers supporting our website.
Legal authorities when required by law

5. Prohibited Goods

Emmastride Logistics will not transport or facilitate the shipment of prohibited or illegal items, including but not limited to:

Illegal drugs
Counterfeit products
Weapons or ammunition (unless authorized by law)
Hazardous materials without proper authorization
Items prohibited under Nigerian or international law

We reserve the right to refuse any shipment that violates applicable regulations.

6. Shipping & Delivery

Delivery timelines are estimates and may be affected by factors beyond our control, including:

Weather conditions
Customs inspections
Port congestion
Government regulations
Carrier delays
Force majeure events

While we strive for timely delivery, we cannot guarantee exact delivery dates.

7. Customs Clearance

Customers are responsible for providing accurate customs documentation. Emmastride Logistics will assist with customs clearance but cannot guarantee approval by customs authorities. Any duties, taxes, penalties, or government charges remain the responsibility of the customer unless otherwise agreed in writing.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal data where applicable.
Withdraw consent for certain data processing activities.
Object to specific uses of your information.

8. Payment Terms

Payment terms will be specified in quotations or invoices. Failure to make payment may result in:

Suspension of services
Delayed shipment release
Additional storage or administrative charges

9. Limitation of Liability

To the maximum extent permitted by law, Emma Stride Nigerian Limited shall not be liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Delays caused by third parties
Government actions
Natural disasters • Events beyond our reasonable control

Our liability, where applicable, shall be limited to the amount paid for the specific service provided.

10. Intellectual Property

All content on this website, including text, logos, graphics, images, and design elements, is the property of Emma Stride Nigerian Limited and may not be copied, reproduced, or distributed without prior written permission.

11. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the operation or security of the website.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Emma Stride Nigerian Limited reserves the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Nigeria.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: Emmastride Logistics